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Randolph Rough, MD

Randolph Rough, MD

Cardiology, Heart Care, Virtual Visits

Provider Ratings

4.7 out of 5 (202 ratings)

Primary Contact

515-633-3600
Accepting New Patients
Primary Contact
515-633-3600
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About

Randolph Rough, MD, specializes in Cardiology at MercyOne Iowa Heart Center West Des Moines in West Des Moines, Iowa.

Services & Specialties

Areas of Specialization

  • Cardiology
  • Heart Care
  • Virtual Visits

Locations & Contact

Primary Location

MercyOne Iowa Heart Center West Des Moines

5880 University Avenue
West Des Moines, IA 50266

View hours
Monday
8:00am - 4:30pm
Tuesday
8:00am - 4:30pm
Wednesday
8:00am - 4:30pm
Thursday
8:00am - 4:30pm
Friday
8:00am - 4:30pm
MercyOne Iowa Heart Center West Des Moines
515-633-3600 View Details

MercyOne West Des Moines Medical Center

1755 59th Place
West Des Moines, IA 50266

View hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
MercyOne West Des Moines Medical Center
515-358-8000 View Details

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.7 out of 5

(202 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

53 Reviews

10/20/2025

Dr. Rough is one of the most caring physicians I have ever come in contact with. He is simply the best!

10/20/2025

Dr Rough is very very friendly and I feel fortunate to be his patient. Thank you Doctor Rough!

10/16/2025

Thank you for your service.

10/15/2025

I've been treated by Dr. Rough through thick and thin during my life. Just hoping he sticks around and doesn't retire on me! Love him and all of his wonderful expertise!

10/15/2025

He is very experienced and has a pleasant personality.

10/13/2025

Dr Rough's echocardiogram young lady was very through and friendly. The most through echocardiogram I have ever had and I have had many. His scheduling nurse JoAnn was very through, explained in detail and friendly. She even left me her call back number if I had any questions.

10/10/2025

He seemed to be glad for me to be pretty much okay with past heart problems.

10/07/2025

One of the best humans employed by Mercy One . Kind , caring , educated ,humourous and interesting .

09/30/2025

Explains in layman's terms so easy to understand.

09/29/2025

Very Pleased !

09/08/2025

Was dry satisfied with the visit. urge was super

09/05/2025

They're should be more Dr's like him. Easy to talk with and punctual. In and out within 45 min!

09/04/2025

He listened to me and made appointments for me

09/04/2025

He is a great doctor.

07/31/2025

#1. ALWAYS

07/25/2025

Very thorough provider

07/21/2025

Dr. Rough is wonderful. Mercy Heart is understaffed and difficult to get in touch with in a timely manner. This is a cardiac facility!!

07/21/2025

It was a good discussion on my health

07/16/2025

Rough listens and interested in patient feedback. Excellent explanation of issues and treatment.

07/14/2025

Very nice experience

07/10/2025

always prepared, knows my file and answers my questions

07/10/2025

He is cordial and thorough.

07/10/2025

Dr listened to concerns about medication and fluctuations in blood pressure. He addressed the issues very professionally. He helped me understand why this was happening and helped calm my concerns .

07/07/2025

Dr. Rough is very good at listening and interacting with his patients!!

06/27/2025

Dr Rough I trust he really knows stuff

06/25/2025

I'm extremely appreciative for the compassion he showed me. He has wonderful bedside manner and actually takes the time to listen to his patient's concerns as well as investigate them further.

06/24/2025

The drs we ok what the nurse said they call with a appt the next day for future visits but didn't happen so I would tell patient on few weeks but they all were very nice and informed of th procedure was done well

06/24/2025

He was very friendly and knowledgeable.

06/23/2025

I had a very good experience and all in all felt very comfortable.

06/06/2025

He has ben my dr. For a long time. He has ben extra kind ànd treating my heart very well

06/03/2025

He kept looking at my husband and not me. Talked with my husband about me as if I was NOT there. Stood and didn't set so he was standing over us. I had questions and I was the patient not my husband!! He was not helpful and I would never go to him again and tell people not to see him until he treats his patient s like human beings!!

06/03/2025

The only complaint I had was that I wanted to address how long I might need to take certain medications after my surgery, but this was not addressed

05/22/2025

Answered questions - and explained .

05/19/2025

Sometimes Dr Rough mumbles a little. Im getting hard of hearing so i dont always understand what he says but if i ask hin ymto repeat or explain, hes always very nice to do that.

05/15/2025

Always a pleasant experience

05/12/2025

Great Cardiologist!

04/15/2025

dr rough was great. receptionist w a s great. nurse was terrible

04/09/2025

I love the ease of it in and out back in traffic into work. I didn't have to use much PTO. It would be nice if my annual exam could be a telehealth instead.

04/04/2025

thanks

04/04/2025

Always look forward to this Dr appointment

04/01/2025

Doctor was very nice and friendly

03/24/2025

Seeing him only once a year is not sufficient to address my concerns.

03/20/2025

Patients can tell that Dr Rough enjoys his work.

01/15/2025

He is extremely busy, but gives me enough time to answer my questions.

12/26/2024

Very professional

12/26/2024

I plan to keep him as my cardiology as long as possible

12/13/2024

I believe Dr Rough to be one of the best.

12/12/2024

Excellent �

12/10/2024

I have no complaints.

12/09/2024

Excellent

12/06/2024

I always fell comfortable & confident with each appointment…TOP SHELF TREATMENT

11/25/2024

I would rate him a 20.

11/22/2024

Knowledgeable and caring service
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